Privacy Policy

Last updated: April 14, 2026

Cita Van Lines Inc. ("Cita Van Lines", "we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use this website or request a moving quote, how we use it, and the choices you have.

1. Information We Collect

When you request a quote or contact us, we may collect:

• Name, phone number, and email address
• Origin and destination addresses for your move
• Move date, size of home, and inventory details you provide
• Any additional information you choose to share with us

We also automatically collect limited technical information (browser type, device, pages visited) through cookies and analytics tools for the sole purpose of improving the website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your quote request and coordinate your move
• Contact you by phone, email, or SMS about your inquiry
• Send you service updates, confirmations, and scheduling details
• Comply with legal, accounting, and regulatory obligations

We do not sell your personal information to third parties.

3. Sharing with Service Providers

We may share your information with trusted third parties who help us operate our business — for example, the lead management platform that powers our quote form, SMS and email providers, and payment processors. These providers are required to protect your information and use it only to perform services on our behalf.

4. SMS / Text Messaging Consent

By submitting your phone number through our quote form, you agree to receive SMS and phone calls from Cita Van Lines about your move. Message and data rates may apply. You can reply STOP to any message to opt out at any time.

5. Cookies & Analytics

This site uses cookies and similar technologies to remember your preferences and to measure site usage. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

6. Data Security

We use industry-standard safeguards to protect your personal information. No method of transmission over the internet is 100% secure, but we work to keep your information protected and limit access to authorized personnel only.

7. Your Rights

You may request a copy of the personal information we hold about you, ask us to correct or delete it, or withdraw your consent at any time by contacting us at the details below. We will respond within a reasonable timeframe.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version.

10. Contact Us

Cita Van Lines Inc.
USDOT #2957415 · MC #2708
Phone: (855) 935-5525